Betway tries to solve as many questions as it can by directing its users to the FAQ section. It is a very useful part of the Betway website which can solve most of the common queries. Betway has been around for almost 15 years now and so it knows what the common questions are that its customers have. However, there are times that you want to get in touch with customer service. How do I contact Betway customer service? Read on to find out.
How do I contact Betway customer service?
- Firstly, log in to your Betway account
- Navigate to the bottom of the website and click on ‘Help’
- You can search for your query
- If you do not find your answer, navigate to the bottom of the page where Betway will ask you a question
- Answer ‘No’ and another ‘Contact Us’ button will open up
- Click on that to go to Live Chat
The way to reach the Live Chat section is a bit long but once you are there, you are likely going to find your solution quite quickly. Betway is known for excellent customer service in the industry because its agents are attentive and polite. They will listen to your problem and give you a straight answer.
The Live Chat section is the best option you have to get in touch with Betway. There is next to no waiting time and if necessary, they will get back to you the next day as well.
You can also choose to call or email Betway but we find these methods to be secondary to the Live Chat section. The language barrier may be a bit difficult on the phone and email is always slower than the Live Chat.
In conclusion, Betway’s customer service is very efficient and we have no complaints with the experience they offer.
